Comments

1. Jamie says:

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   We were skeptical about Florida heat pumps but after talking with our neighbors and having one of our own installed, we were wrong. They are however expensive to have installed.

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2. ORLANDO says:

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   MY UNIT IS 3.5 YEARS OLD AND IS NOT HOLDING FREEON
   LEAKING AT BOTTOM WHERE THE COILS ARE LOCATED
   CONTRACTOR WENT OUT OF BUSINESS

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3. Don Sharp says:

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   I have a LTV-40-1 Water to Air unit that I had installed in 1985 and it is still running today. I have had very little maintiance on my unit. My blower fan has been running continusously for at least 26 of those years. I run it to keep air moving as I have one unit handling 3 levels consisting of 3200 sq. feet.
   I have had to add a little freon from time to time. The most problem I have had is control of the water.
   The variable control water valves used have been replaced at least once. The last time they gave me trouble I backed the springs off to make valves stay open all the time and insalled a simple 24 volt controlled vale that you would use in a lawn watering system and tied the power source of the stepdown transformer to the compressor contactor so that when the compressor comes on the water valve will open and water flows a full volumn. Not most effecient use of water but it was low cost and has been working for over a year.
   I am currently trying to find what model is available today that would drop right back in the same spot wit minimal rework to space and hook up. Because no uf us live forever.

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4. tom periou says:

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   Have two fhp water source heatpumps, One unit 2 stage es model has been less than satisfactory, and the service is only partly to blame. I have already replaced the circuit board on the unit twice, and now the evap coil is leaking and in need of replacement (corrosion). The circuit does have a 10 year warranty, but no allowance for labor after 60 days! The estimate to replace the coil is in the $1000.00 range for labor only. The unit was installed in march 2009, I know, it’s an old unit. What makes me give the FHP such a bad review is that when I called FHP I was told that the replacement coil would not be available until the end of the month. The request for the replacement part was Oct 2 or 3rd the delivery date would around the 27 of the month. Is it my imagination, or could I get products from china faster.

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   • Greg says:

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     I use these units currently in high rise buildings, we have 559 units, and we replace about 4-6 per month. There is a 50% or greater failure due to refrigerant leaks, usually in the first few months. DO NOT BUY THESE UNITS UNTIL BOSCH FIXES THEIR PROBLEMS, my customers are spending between 1-2k to repair these pieces of crap, when they are less than 2-3 years old, NO ECCUSE FOR THIS FHP/BOSCH !!!!!

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5. Shirley Brown says:

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   My Florida Heat Pump was 12 years old when hurricane Irene came through here and was working great. a month after she passed while we were still cutting up 50 downed trees we found that the water line that runs into the ditch to the river was broken off in the root of one of the downed trees. The last one he cut of course and the water had backed up into the whole system and into the duct work. We had to have a whole new system in including everything even new duct work. Insurance paid for it and we used a company that is now out of business and I am having a terrible time getting a replacement motor for the fan than just failed last week. The local guy was told by Bosch in Fla that it was coming out every day. Everyday now has been 10 days! Last Friday he was told that they were doing inventory! That it might come out today. It has been in the 90’s here. I am 70 years old and snapping every one’s head off, so now I just want to snap at Bosch! Love your product but hate the service. It would not have anything to do with that it is under warranty would it??? Oh the best part after the new system was put in we discovered termites under the house from all the water! So beware when your unit goes out and there is water under the house, its a tea party for those devils!!

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   • fitz says:

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     Shirley – just wondering why you give it 5 stars (the best) rating on performance and satisfaction when you sound like you are not at all happy!

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     • Chris , Ohio says:

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       Do not waste your time with these units. I have had my unit right at 11 years and guess what… Catastrophic Failure of the unit… 10 year warranty of course!! Oh and they stopped producing the unit I have so I may not be able to get parts. Terrible design… The system marries copper and steel lines which never works and this design caused every line to break in the unit. Several HVAC contractors have given these systems horrible reviews! Buyer beware on this company.. shady operation for being a subsidiary of Bosch. I would really expect more of this company.

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6. Tony says:

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   I work on A/C equipment, I love these units. Very well built and very few problems seen with other manufacturers.

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7. Margaret E says:

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   We built our house in 2009 and had a geothermal system installed using parts by this manufacturer. We have four zones in the house and this system did not do well at all in keeping the cool areas cool and the warmer ones warm but it was tolerable indoors and we believed we were saving money on utility bills so we put up with it. In about five years the system broke down in the middle of the winter and the first of a series of major repairs began. The fact that these parts were still covered under warranty helped only a little as the labor was expensive. Fast forward to this year during just a warm period and it failed again. Florida Heat Pump was extremely slow in getting the major replacement parts to us and this was twice just in the early summer! Two times we offered to pay for expedited service and neither time did they comply. We had changed local AC/heating services early on due to problems with the original installer so they were able to get the system to work VERY well for just over three weeks. Then the whole system went down again. When Florida Heat Pump failed to ship the last of the large, expensive parts at all – to the best of my knowledge – we called it quits and are putting in a conventional system with a reputable manufacturer. I seriously doubt, when we calculate all the repair bills, the delays and the extreme discomfort for going on, that we saved any money at all. I cannot recommend any system made by this company based on our truly abysmal experience.

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8. Dale Wilds says:

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   I built my house in 2001 my unit has never worked right from the start. The unit took forever to cool the house and plus I had to use my wood fire place to heat my house. The house is insulated to the max. My unit is a 2.5 ton. I had the contractor check the unit. He added an extra pump for circulation of the water source to help with the heating and cooling. That did not help. All down through the time I have had the unit I have had electrical boards changed 5 times at a $125.00 each time because they pop. Capacitors because they swell and sort out. Fan Relay’s burn up. Come to find out since I’m out of warranty I am told the compressor is not the size that is supposed to be in the unit. to change the compressor that’s going to cost me another $1200.00. The compressor in the unit is a ZR22K3PTV. What is supposed to be in the unit is a GT030. I called the Florida Heat Pump Company and was told, We don’t talk to home owners only contractors thank you and hung up. Take my advice DO NOT BUY A FLORIDA HEAT PUMP GEO THERMAL SYSTEM. This system has done nothing but bleed me dry on cost. It was supposed to saved my on my electric. I would have been off to have put in an electric heating unit instead.

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9. Ken Spray says:

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   Bought our Florida GEO system, but since then Bosch has bought them out. I have a leak in the evaporator coil. Our unit is still under warranty, but my Installer can’t get Bosch to stand behind the warranty.

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10. Mark says:

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    Agree with Dale completely. Getting ready to replace the evaporator coil, and not with a FHP brand. Evaporator coil was patched/repaired previously. We average two service calls per year at least for some repair or another. From experience, FHP’s are pieces of junk. I’m in the difficult position probably many/most FHP owners find themselves in–whether to continue to repair or cut the losses and get a new unit (obviously not a FHP/Bosch).

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11. jack salberg says:

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    Installed 3 units for Geothermal system in new home. many problems from pumps to leaks to even needing to replace one of the compressor after only 3 years. Now leak in the evaporator will cost $4000 and the part is not available for 2.5 months. Very poor product and terrible support. Will be replacing rather than fixing with a different company’s heat pumps. Beware.

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12. Sheryl Walker says:

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    We have 4 of them in our house, and they fail us constantly. Our HVAC company knows us well because they are here so often. When it is time to replace them, we will NOT use the same brand!!!! They are worse than any heat pump we have ever had!

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13. Ardeen Walters says:

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    My Bosch installed 6 years ago 3 years ago replace evaporator coil last week the dealer can our 6-15-2017 they adding 2 pound of 410a he said the hole was so small over time it will get worse. We understand there a….. RHEEM NAMED IN CLASS ACTION LAWSUIT OVER CORROSIVE DEGREDATION OF EVAPORATOR COIL …………FHP/BOSH HAS A PROBLEM ….HOW DO WE THE CUSTOMER START A CLASS ACTION LAWSUIT AND MAKE …..BOSH PAY

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    • Kevin says:

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      Same problem with evaporator coil leaking. Common theme.

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14. Travis Schroer says:

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    I purchased a florida heat pump with the Geo Excel name in 2008. It is a 3 ton system for a 1900 sq foot house. My electric bills did not go down at all, the unit runs way too much. In 2011 the evaporator coil formed a leak which had to be replaced. Part was under warranty, however labor was not,, cost over $2500 as they also had to replace the reversing valve. Now again in 2017 leaky evaporator coil again. Was told by contractor that these are such junk they quit selling them. He suggests I replace with a quality unit, not a florida heat pump rather than put evaporator coils every couple years. These things are junk. Don’t waste your money! If I had done my research better I wouldn’t have bought this. Very expensive mistake.

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15. C E CARTER III says:

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    Never had any product that was this bad. If anyone mentions the name Florida Heat Pump to you, run the other way as fast as you can. I need to put my hvac contractor on retainer to save money, because he’s here all the time. My system is only six years old and the problems we’ve already had started years ago. I’m now looking at replacing all FHP equipment with Water Furnace.

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16. gene engelhardt says:

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    This (less than 5 year old) unit, if a car, would qualify for the lemon law, t was plagued by Freon leaks from the day it was installed, After several service calls they seemed to abate. Now the unit has had several Freon fills and the servicing company wants to sell me a new unit saying the coil leak would be difficult to repair and since Bosch only has a 5 year warranty, Id be better off with a new unit.
    The Bosch rep I discussed the problem with told me only the compressor was warrantied for 5 years. so bad luck, Unfortunately this has adversely effected our overall opinion of Bosch appliances, which had been very positive.

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17. Bill Ragsdale says:

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    This is the 3rd FHP since 1981 and this one was installed in 2010. June 2019 I will need another replacement. There does not seems to be a brand of water source heat pump that is dependable. I am at lost as what to do?

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18. David outland says:

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    Short and simple. I have had 4 units for 9 years and they are absolute junk. I have spent thousands of dollars on maintenance and parts. Bosch customer service is pathetic. I am currently waiting on a condenser for 3 weeks that I am paying for and either my basement floods or I don’t have air in July. Do not buy anything owned by Bosch!!!! My HVAC contractor can’t get any satisfaction from them and agrees since Bosch bought FHP it’s been a nightmare. Buyer beware!!!!!!!!

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19. Gilson Teixeira says:

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    These units Suck! I`ve just installed 5 of them 15 tons each, having issues with all of them! Very poorly made, leaks are notorious, controls suck! STAY AWAY FROM THESE UNITS!

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20. Roy says:

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    Have had two FHP 4ton units; both bought from FHP before Bosh. The first one lasted from 1980 until 2000, the second lasted until 2000 .A short in the compressor connector power supply caused the compressor to burn out. Compressor was replaced in 2005 and it lasted until September 2020. Seems to me that if Bosh could fix the problem with their evaporators, the new ones would be as good as the old ones.

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21. Leonard says:

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    A building I take care of has 40 FHPs in it. At 4 years evaporators started leaking. I replaced 12 evaporators. Now 3 years later 2 of the 12 are leaking again. Don’t buy FHPs.

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22. Wayne says:

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    My first water based heat pump was a Fredrick (no longer made) it lasted 20 years. My second is a FHP and it has been installed for 15 years. The first 12 years when great, but then leak developed in the air coil (similar to others comments above), but I had it replaced hoping for another 5-10 years of operation. However I have had continued problems the last three years with the compressor needing a extra capacitor and now another slow leak and a wire failure to the high pressure sensor, and work on it produced another leak. My maintenance costs over the last three years have been more than my power costs. It is time to replace the unit. I read that units can last 25 years. Not my experience with a FHP.

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23. gary w hunt says:

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    I guess we were fortunate. Our FHP has preformed like a champion for almost 20 years. The only part replaced was the water solenoid valve. I found the exact replacement for eighteen dollars at a lawn irrigation supply store. Guess the newer units are not built to the same standards. I do know the quality of water running through the unit can shorten the coil life. We have a good supply of water being pumped through the unit as well as a optional corrosion resistant coil which is a good option to consider.

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24. harold nolan says:

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    We first bought a Florida Heat Pump in 1970, right when they were first produced. We were building
    a new house, but the area at that time was semi-rural, with no gas or water available. So had to
    put in a well, which worked real well for the FHP at that time, plus we got a lot of environmental
    discounts which were offered.. The system worked well for us until the compressor went in 1995, so we
    bought a new FHP unit. We have had some minor problems with the new one, but it does keep
    our electric bill low. This year (2021) we have had issues with water leaks and the unit always
    coming on auxiliary heat, which our FHP specialist can’t seem to figure out the problem. After
    26 years with the second unit, we are probably ready for a third new unit, but am very concerned
    about BOSH now producing the FHP units, so we will be doing some real research and looking
    at other options in addition to FHP.

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25. Roy says:

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    Open the front panel to discover that it is insulated with fiberglass with the fiberglass side past the air filter, that is what causes the fine fiberglass particulate in the house. Ask yourself what kind of corporate thinking insulates a unit knowing the fiberglass particles are going directly into the dwelling.
    The evaporator coil leak has been repaired twice in 6 months. Interestingly, when the unit ices up due to low Freon the milting ice is channelized outside the unit as well as inside to drain. Thus leading to hardwood floor damage.
    It doesn’t save on energy as it has to run far longer then an AC unit.
    All in all, it is a poorly engineered unit that is too expensive to install or maintain, it’s performance is abysmal.
    .

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